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The UN MEDEVAC Mechanism serves as an example of a successful One UN partnership between numerous entities to design, resource, and implement a system-wide medical evacuation framework in the face of the unprecedented circumstances of the COVID-19 pandemic. Complementing First Line of Defense (FLOD) activities, COVID-19 MEDEVAC is a last resort, which provides life-saving support for severely ill COVID-19 patients who require a level of care not available at their location. This ensures that UN personnel, partners, and their dependents can continue to stay and deliver.

The global human resources strategy of 2019-21 set a goal to become “simplified, decentralized, flexible, and field-oriented” in order to drive strategic human resources management and empower managers. 

Then COVID-19 exposed an overreliance on physical paperwork and signatures in our human resource management. Adopting electronic signatures and migrating paper-based forms into digital systems will help the United Nations strengthen its ability to manage human resources in an ever-changing world.

It might seem like critical situations or incidents should be second nature in the United Nations, yet sometimes capacities are stretched beyond any norm or barriers to reallocation of resources put up obstacles. As part of management reform, a dedicated capacity in the Department of Operational Support was created to support the start-up, surge, or closure of Secretariat entities, as well as to better respond to critical incidents.