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Digitizing Forms

Streamlining operations and digitizing processes

The global human resources strategy of 2019-21 set a goal to become “simplified, decentralized, flexible, and field-oriented” in order to drive strategic human resources management and empower managers. 

Then COVID-19 exposed an overreliance on physical paperwork and signatures in our human resource management. Adopting electronic signatures and migrating paper-based forms into digital systems will help the United Nations strengthen its ability to manage human resources in an ever-changing world.

SURGE

Establishing a standing capacity for critical response

It might seem like critical situations or incidents should be second nature in the United Nations, yet sometimes capacities are stretched beyond any norm or barriers to reallocation of resources put up obstacles. As part of management reform, a dedicated capacity in the Department of Operational Support was created to support the start-up, surge, or closure of Secretariat entities, as well as to better respond to critical incidents. 

Visual showing the increase in use of collaboration platforms from March 2020 to June 2020

Advancing collaboration across the UN system through the cloud and innovation

Due to the global and dispersed nature of the United Nations, system-wide collaboration has always been a challenge. In person meetings are not always possible and entities across the UN system employ different tools and systems for their own work.